Refund policy
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be returned in original packaging
- Proof of purchase is required
Returns that do not meet these conditions may be refused.
Non‑Returnable Items
We do not accept returns for:
- Worn, washed, altered, or damaged items
- Final sale or clearance items (if applicable)
- Gift cards (if applicable)
Return Shipping
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service, as we are not responsible for lost return parcels.
Original shipping fees (if any) are non‑refundable.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be issued to the original payment method
- Please allow 7–14 business days for processing
- Processing times may vary depending on your bank or payment provider
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and provide a suitable resolution.
How to Start a Return
To initiate a return, please contact us at: